My HomePod not Connecting to Internet, How to Fix it?

My HomePod not connecting to internet, this problem can happen at any time to every user of this smart speaker. It means that your device is losing its connection and you got a message saying that you are having trouble connecting to the internet. If you want to know how to fix this problem, it is simple.


Check for Any Possible Network Mismatch

  • Launch the Home App on your iPad, iPhone, or Mac. If there is any alert that your HomePod or iPhone are using different Wi-Fi networks, you can connect your HomePod to the same Wi-Fi for your iPhone.
  • Choose or click View Details under the HomePod Network Mismatch alert
  • Scroll down, and then choose the gear icon, and then scroll down again.
  • Choose Move HomePod to the Wi-Fi network.
  • Wait so that your device will update the Wi-Fi network and then test your Siri request.

Update HomePod

Troubleshoot can happen at anytime. If it is  frustrating you, you need to check your HomePod. Make sure that your smart speaker is using the newest software. It is because this device should install the software updates automatically, but sometimes it is not something wrong to check the updates manually. To do so, open the Home app on your Mac or other iDevices via macOS Mojave.

If you want to update your Apple HomePod from your iDevice, there are some steps to do as below:

  • Be sure that your iDevice is working with the newest iOS
  • Tap on the house icon, located in the upper-left corner
  • If you are using the older iOS versions, you will see an arrow icon
  • After that, tap on the Software Update
  • If there is an update available, you can hit on Install. There will be a white light, spinning on the top of the smart device as the sign that it is updating. The update can take some time, so do not unplug your smart device until the update is finish.
  • If you are using multiple HomePods, you must update all these devices at the same time.

However, if you are using your Mac to update your HomePod, here are some of the following steps:

  • It is important to note that only Macs that is compatible with macOS Mojave and above if you want to update HomePods
  • Launch the Home App
  • Choose Edit, and then Edit Home, via menu bar
  • Choose Software Update
  • If there is an update, choose install. You will see a white light, spinnnig at the top of the HomePod as the sign that it is updating. This update can take some time so you should not unplug your HomePod until the update is finish. If you are using multiple HomePods, you must update all devices at once.

Reset or Restart your HomePod

If the first method above did not make any change and your HomePod not connecting to internet, you must reset or restart this device. Here is the complete tutorial on how to restart your HomePod:

  • Unplug your smart speaker, and then wait for about 30 seconds. After that, plug your HomePod back into the power outlet. If the restart does not help, try to reset your HomePod.

How to reset your HomePod as below:

  • From your iDevice, sign in using the same Apple ID to set-up the HomePod initially. After that, launch the Home App.
  • Press and then hold the HomePod icon, select Settings.
  • Scroll down and then choose Remove Acessory. Follow the instructions to set-up your HomePod once more.

However, if it is impossible to remove your smart device from the Home app, here are the things to do:

  • Unplug the HomePod and then wait for about five seconds, plug it back in
  • After that, wait for about five seconds and then touch your finger at the top of HomePod and then hold it
  • Your device will show white spinning light and it will turn to red. Be sure that your finger down.
  • Siri will say to you that your HomePod is ready to reset
  • After hearing three beeps, you can lift your finger

Here are the instructions to reset HomePod via mac (only compatible for Mac with MacOS Mojave and above):

  • Launch the Home app
  • Double-click the HomePod
  • Tap on the Settings located at the upper-right corner
  • Scroll to the bottom, and then choose Remove Accessory

If you want to set-up your HomePod, here are the following steps:

  • Plug your HomePod in and then turn it on
  • Wait until the top of your HomePod is flashing white circle
  • Bring your iPad, iPod, and iPhone nearby and then unlock it
  • Wait for a notification appear on your display.

Reset the Network Settings

The next method to try is resetting your network settings.

  • To do this, you can use iPad, iPhone, or iPod that you used it for setting-up your HomePod at the first time. Head to Settings and then choose General, and Reset.
  • Tap on the Reset Network Settings.
  • Enter the WiFi password in again

Use Different Router’s Settings

Using different router’s setting or change the settings on your router can fix HomePod not connecting to internet. You can try this step at a time, not all at the same time.

Reboot your WiFi

By doing a simple reset on the WiFi router can re-build your internet connecting. Rebooting means that you will unplug the router and wait for a few seconds before plugging it again. But, it is better to check the user guide from your internet service provider. Follow the specific instructions if possible to support your network.

Use 2.4 GHz WiFi Network

There are many users of HomePod solved their connection by switching to 2.4 GHz WiFi signal. It works best if you live or work in a wide space or spaces with plaster walls. It is because this network offers longer range than the 5.0 GHz.

In addition, the presence of 2.4 GHz signals has better penetration to solid objects than the 5.0 GHz. Therefore, if you focus on space or density of materials, avoid any issues with the connection by using a 2.4 GHz WiFi network and then see the internet performance of your HomePod improves.

Disable IPV6

Some friends found that their HomePod only connected to internet with less problem when they turned off the IPV6 on routers. To disable this setting on your Mac, here are the instructions:

  • Select Apple Menu > System Preferences > Network. If the Network Preference is locked, select the lock icon and then enter the Admin password to create changes.
  • Select WiFi > Advanced
  • Tap TCP/IP
  • Select on the Configure IPV6 pop-up menu and then verify that it is disable.

That is all about HomePod won’t connect to internet problem and how to solve it, hopefully you can find the solution from our articles!

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